RETURN & REFUND POLICY

Effective Date: January 1, 2022

At Verdeloom, we want every customer to shop with confidence. If you are not completely satisfied with your purchase, we offer free returns and refunds within 30 days of delivery.

Eligibility For Returns

Products may be returned if:

• The item was delivered within the last 30 days.
• The product is unused or gently used.
• The item is returned in its original condition.
• Original packaging is included whenever possible.

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products.
• Items intentionally damaged after delivery.
• Products returned after 30 days.

Free Return Shipping

We provide free return shipping worldwide for eligible returns.

Customers will receive instructions after contacting our support team.

Refund Process

Once your return is received and inspected:

• Refund approval: 1–2 business days.
• Refund processing: 3–7 business days.
• Original payment method will be credited automatically.

Damaged Or Incorrect Orders

If you receive:

• Damaged items
• Defective products
• Incorrect products

Please contact us within 48 hours and provide photos.

We will immediately replace or refund your order at no additional cost.

Contact

Email: support@verdeloom.site

Phone: +1 (604) 278-4867